Privacy Policy

Privacy Policy
Effective Date: April 15, 2025
Company: PeakPath Consulting
Introduction
Your privacy is important to us. This Privacy Policy ("Policy") explains what information we collect when you interact with our services, why we collect it, and how we use it.
The terms "You," "Your," and "User" refer to any individual or organization using our services. When this Policy mentions "We," "Us," or "Our," it refers to PeakPath Consulting and its affiliates.
This Policy is governed by our Terms of Service. If you have any questions or requests regarding your personal data, please contact us at [email protected].
1. Information We Collect from You
We collect information that you provide directly, which is necessary for us to offer services, fulfill contractual obligations, or comply with legal requirements.
Account Signup Information: When you create an account or contact us, we may collect details such as your name, email address, password, username, phone number, and business information.
Payment Information: For paid services, we may collect your financial details to process payments.
Login Data: When you access an account, we may collect authentication and session data.
2. Information We Collect Automatically
We also gather data automatically through your interaction with our digital platforms.
Log Data & Device Info: This includes your browser type, device, operating system, IP address, and pages visited.
Cookies & Tracking: We use cookies and tracking tags to understand user behavior and improve functionality. More details can be found in our [Cookie Policy].
Usage Analytics: We may use tools like Google Analytics to track interactions such as pages viewed or actions taken on our platform.
3. How We Use Your Information
We use the data we collect to:
Identify users
Provide services and support
Customize communications and marketing
Improve user experience and functionality
Process payments and send invoices
Ensure security and prevent fraud
Fulfill legal obligations
Collect feedback and publish testimonials
We only process personal data where we have a valid legal basis, such as your consent, contractual necessity, or our legitimate business interests.
4. Direct Marketing
We may use your contact details for personalized marketing. You can opt out at any time by updating your preferences or contacting us directly.
5. Cookies
Cookies are used to enhance the user experience and streamline interactions. They help us recognize repeat visitors and avoid redundant information requests. See our [Cookie Policy] for full details.
6. Sensitive Data
We do not collect or process sensitive personal data such as political views, religious beliefs, biometric or health data. Please do not submit such information. If submitted, we reserve the right to delete it.
7. Payment Information
We do not store your card details. Payments are processed by secure third-party providers whose privacy practices apply. All payment data is securely managed in accordance with industry standards.
8. Third-Party Links
Our services may include links to external websites. We are not responsible for the content or privacy practices of those sites.
9. Data Retention
We retain your data only as long as necessary to deliver services, resolve disputes, enforce agreements, or comply with legal requirements.
10. Security
We use appropriate technical and organizational safeguards to protect your information. While we strive to ensure maximum security, no transmission method is 100% secure. Please avoid sharing highly sensitive data via open communication channels.
11. Your Rights
You have the right to:
Access your personal data
Correct or delete your data
Withdraw consent
Object to processing
Request data portability
File a complaint with a data protection authority
To exercise your rights, contact us at [email protected].
12. CCPA Privacy Rights (California Residents)
You may:
Request disclosure of collected personal data
Request deletion of your data
Opt out of data sales (we do not sell personal data)
We respond to requests within one month. Contact us to initiate a request.
13. GDPR Data Protection Rights (EU/EEA Residents)
You are entitled to:
Request access, correction, or deletion of your data
Restrict or object to processing
Request data transfer (portability)
We will respond to GDPR-related requests within one month.
14. Scope of Policy
This Policy applies only to services and operations directly managed by PeakPath Consulting. It does not extend to third-party services or sites we link to.
15. Amendments
We may revise this Policy periodically. Any significant updates will be communicated on this page and, where appropriate, via email or notification.
16. Acceptance
By using our services, you confirm that you have read and accepted this Policy. Continued use after changes are posted constitutes agreement to the updated terms.
17. Contact
For questions regarding this Policy or your personal data rights, please contact:
PeakPath Consulting
Email: [email protected]